FAQs
Not sure which HAP product is right for you?
Take the quiz. Get your answer in 60 seconds.
THE BASICS
How do HAP Nose Strips work?
A spring-loaded triple-band lifts the sides of your nostrils open. Your nasal airway widens. Resistance drops. Breathing gets easier and quieter.
No drug. No spray. Pure mechanics.
Who are nose strips actually for?
Anyone whose nose is the problem, blocked, narrow, or congested at night.
If you breathe fine through your nose and don't snore, you don't need one. Don't buy it.
If you have nasal congestion, nose snoring, or wake up with a dry mouth, this is for you.
Who shouldn't use them?
- Children under 5
- Broken or severely irritated skin on the nose bridge
- Anyone with moderate to severe sleep apnea, consult a doctor first, and use only as a supplement, not as a sole treatment.
- If you have asthma, COPD, heart conditions, or active sinus infections. consult your doctor before use.
Are they safe for sensitive skin?
Yes. Medical-grade hypoallergenic adhesive on all HAP products.
If your skin is reactive, do a patch test first. And always remove with warm water. Don't rip it off. See the removal instructions on each product page.
Are HAP products vegan and cruelty-free?
Yes. No animal testing. No animal-derived ingredients. All strips and tape are vegan.
Are they free from harmful chemicals?
Yes. CE-marked materials. RoHS-compliant. Tested to IEC 62321 standards.
No lead. No mercury. No phthalates.
THE RITUAL & THE METHOD
What is the HAP 1-2-3 Ritual?
It's the Buteyko Method in nightly practice. Whether it's to beat snoring or clear congestion, just follow these three steps, every night:
- Open Your Nose. Apply the nose strip on clean, dry skin. Press for 5 seconds.
- Gently Seal Your Lips. Apply mouth tape. Your body switches to nasal breathing.
- Breathe Light. Slow, quiet, nasal breaths. Jaw unclenched. Tongue on the roof of your mouth.
Step 3 is where the habit actually forms. Skip it and the other two get you maybe 30% of the way.
What is Buteyko? Why does HAP use it?
Buteyko is a clinically validated breathing retraining method, used for asthma, sleep disorders, and chronic mouth breathing.
The core principle: most people breathe too much, too fast, through the wrong hole. That depletes CO₂ tolerance, constricts airways, and worsens snoring and sleep.
The fix is nasal, light, slow breathing, consistently, over 3–6 months.
HAP was founded by a certified Buteyko Breathing Instructor. The ritual isn't random. It's built on the method.
→ Full explainer: What is Buteyko?
How long until I see results?
The airway opens immediately. You'll feel that on night one.
Real change, quieter breathing, partner noticing the difference, waking up less wrecked, typically within two weeks of consistent use.
Full habit retraining (nose breathing on autopilot) takes 3–6 months. Consistency is the only shortcut.
Do I need both the nose strip and the mouth tape?
Depends on your snoring type.
Mouth snorer? Start with mouth tape. Your mouth is the problem.
Nose snorer? Start with the nose strip. Your nasal airway is the problem.
Both? Use both. That's what the bundle is for.
Not sure? Use both.
Can I wear them daily?
Yes. That's the point. The Buteyko Method only works with consistent daily practice. Occasional use gives occasional results.
NOSE STRIPS
What size do I need?
- Black / Pink (Adults): 60 × 22 mm — fits most adult nose bridges
- Red (Kids): 48 × 18 mm — kids 5+ and adults with smaller nose bridges
- Clear (Adults): 60 × 22 mm — same size as Black/Pink, discreet material
Not sure? → Check our Sizing Guide
How long does the strip hold?
- Black and Pink (Adults): 8–12 hours. overnight sleep, workouts, everything.
- Clear (Adults): 4–6 hours. office, travel, yoga. Not for overnight use.
- Kids (Red): 8–12 hours. overnight sleep.
Will it stay on during workouts?
Yes. Medical-grade adhesive. Stays through sweat, HYROX, cold plunges, and flights.
If it's not sticking, your skin wasn't clean and dry before application. That's the usual culprit.
Does it work for a stuffy nose?
Partially. The strip opens the nasal passage mechanically.
If the blockage is deep, sinus infection, severe congestion from a cold, the strip alone won't clear it.
Pair it with the Nasal Decongestion Exercise first.
Can children use nose strips?
Yes, from 5 years old, using the Kids (Red) strip.
Under 5: the nose bridge is too small for a proper fit. Wait until they're older.
Can I reuse a nose strip?
No. Single-use. One night, one strip. Hygiene and performance both depend on it.
How do I apply the nose strip correctly?
- Clean nose with a wet wipe. Remove oil and grime.
- Dry completely.
- Peel backing. Place across the nose bridge.
- Press firmly for 5 seconds. Gently rub to activate adhesive.
→ Watch the how-to video: How to Nose Strip?
How do I remove it without ripping my skin off?
Warm water. Always.
Wet the strip for 20–30 seconds. Peel slowly from one edge, flat against the skin — not upwards.
Still stubborn? A drop of baby oil on the edge dissolves the adhesive completely.
Don't rip. Ever.
MOUTH TAPE
Is mouth taping safe?
Yes, for most adults. The tape guides your lips closed, it doesn't seal your mouth shut. The centre slit means you can open your mouth at any point.
One hard rule: if you can't breathe comfortably through your nose, don't tape your mouth until you can. Fix the nose first with the strip.
I'm worried about feeling claustrophobic. What do I do?
Try it for 20 minutes during the day while you're relaxed, then try it again on day 2 for 20 mins before bedtime. On day 3, try going to sleep with the tape.
The tape is a gentle guide. You're not locked in. Most people stop noticing it by night 3–4.
Does it work for sleep apnea?
No. Mouth tape addresses snoring from mouth breathing and nasal congestion.
While it can be used as a supplement, it is not a treatment for obstructive sleep apnea.
If you suspect sleep apnea, you stop breathing, not just snore, see a doctor.
How do I remove the mouth tape in the morning?
Wet your lips or hold a warm damp cloth over the tape for 20–30 seconds.
Peel slowly from one corner, flat along the skin.
Sticky residue? A drop of coconut oil removes it cleanly.
Don't rip. Be gentle.
Can children use mouth tape?
Not recommended for children under 18. For kids with mouth breathing issues at night, use the Kids Nose Strip and the bedtime routine, that's the right starting point.
ORDERS & DELIVERY
Do you offer free delivery?
Yes. Free delivery on all orders within Singapore, excluding off-shore islands and restricted areas.
Free delivery on all orders to Malaysia, Thailand and Hong Kong.
No minimum spend.
How long does delivery take?
2–3 business days. Delivered to your doorstep. A tracking link will be sent via email when your order is packed.
Do you have a refund policy?
We offer a 30-day risk-free trial on your first order. If you're not completely happy with your purchase, we offer a hassle-free return and refund process.
Do you ship internationally?
Currently shipping to Singapore, Malaysia, Hong Kong, and Thailand.
More markets coming. Watch this space.
GUARANTEE & RETURNS
What's the 30-Night Guarantee?
Do the ritual every night for 30 nights. If you're not sleeping better and breathing clearer, email us within 35 days of your order date. Full refund. No return needed. First purchase only.
The trial is 30 nights. The claim window is 35 days, the extra 5 accounts for delivery time and writing the email.
What if I want to return an unused product?
If you haven't completed the 30 nights and have 50% or more of strips unused, email us within 30 days of your order date with your order number and reason.
We'll send return instructions and our Singapore return address. Return postage is on you.
My order arrived damaged or wrong. What do I do?
Email hello@livehap.com with your order number and a photo.
We'll sort it immediately.
Still have a question?
Email hello@livehap.com or WhatsApp +65 8557 2253.
We're human. We reply.